Return Policy

Before You Return an Item

• Please provide an explanation as to why the item(s) are needing to be returned.
• The customer is responsible for all shipping costs on returns that are not the fault of Seymour Midwest.
• Any item that is not physically present or deemed to be in good, re-saleable condition, will not receive credit.
• In some instances, an order of equal or greater value will be required to be placed.

We Will Also Need

• Original web order number
• Seymour Midwest item number(s)
• Quantity being returned

Please reach out to our Customer Resolution team for any additional return questions at Customer.Resolution@SeymourMidwest.com to begin the procedure.